Open cases
1 284
+4.2% vs previous period
Unassigned
63
18 older than 24 h
SLA compliance
92.6%
+1.8%
SLA breaches
37
+9 this week
Reported incidents per week
W1
W2
W3
W4
W5
W6
W7
W8
W9
W10
W11
W12
Incident mix
- Potholes42%
- Road hazards & rubble19%
- Water leaks14%
- Community safety11%
- Streetlights8%
- Beautification6%
High priority and at risk
- In 1 h
Water leak · Metro Water Response
WL-48198
- In 4 h
Pothole · Aurora Road Services
PT-48213
- Breached 3 h ago
Streetlight · Unassigned
SL-48155
Provider workload
- Aurora Road Services14/20
- Metro Water Response9/12
- GreenCity Cleansing4/15
- Lumen Electrical11/11
Latest cases
- Large pothole across northbound lanePT-48213 · SandtonIn progress
- Burst pipe flooding pavementWL-48198 · MelvilleAssigned
- Three streetlights out on service roadSL-48155 · BryanstonNew
- Builders rubble dumped on vergeID-48090 · RandburgResolved
- Stop sign knocked down at intersectionTS-47988 · FerndaleClosed
- Concrete rubble and steel offcuts in the fast laneRH-48231 · MidrandAssigned
- Smash-and-grab hotspot at off-ramp robotSC-48220 · SandtonIn progress
- Turn the derelict traffic island into a pollinator gardenBT-48177 · RosebankNew